Website Terms of Service

These Website Terms of Use apply when you visit, browse or use www.naavian.no and the services available through the website.

Naavian is operated by KEYZ Netthandel AS, org. no. 936 410 057.

By using the website, you agree to these terms. These terms do not limit any mandatory rights you may have under Norwegian consumer protection law.

If you have any questions, you can contact us at support@naavian.no.

  1. About Naavian

Naavian is an online store offering home and furniture-related products, including chair covers and other practical home upgrades.

The website is operated through Shopify, which provides the technical e-commerce platform that enables us to run the online store.

Purchases made through www.naavian.no are made directly with Naavian / KEYZ Netthandel AS.

  1. Use of the Website

You may use the website for lawful, personal and non-commercial purposes.

You agree not to use the website in a way that:

  • violates applicable laws or regulations

  • interferes with the security or functionality of the website

  • attempts to gain unauthorized access to systems or customer data

  • uses automated tools to scrape, copy or misuse content from the website

  • uploads or transmits viruses, malware or harmful code

  • misleads us or others by providing false information

We reserve the right to restrict access to the website if we believe it is being misused or used in violation of these terms.

  1. Customer Information and Accounts

When placing an order, contacting us or using certain features on the website, you may be asked to provide information such as:

  • name

  • email address

  • phone number

  • billing address

  • delivery address

  • payment-related information

You are responsible for ensuring that the information you provide is correct, complete and up to date.

If you create an account, you are responsible for keeping your login details secure and for any activity carried out through your account.

  1. Product Information

We do our best to ensure that product descriptions, images, colours, sizes, prices and other information on the website are accurate and up to date.

Please note that product colours may appear slightly different depending on:

  • screen settings

  • lighting

  • device type

  • image display

Minor variations in colour, texture or appearance do not necessarily mean that the product is defective.

We may update product information, prices, availability and content on the website when necessary.

  1. Orders and Purchases

All purchases made through www.naavian.no are governed by our Terms of Sale, together with the information provided at checkout and in the order confirmation.

Please review your order carefully before completing your purchase.

If there is an obvious error in pricing, product information, stock availability or technical functionality, we reserve the right to correct the error or cancel the affected order in accordance with applicable law.

  1. Returns, Right of Withdrawal and Complaints

Returns, the statutory right of withdrawal, complaints, defective products, refunds and exchanges are handled in accordance with our Return, Right of Withdrawal and Complaints Policy.

Nothing in these Website Terms of Use limits your rights under Norwegian consumer protection law.

  1. Intellectual Property

The content on the website belongs to Naavian, KEYZ Netthandel AS or our licensors unless otherwise stated.

This includes, but is not limited to:

  • text

  • images

  • graphics

  • product photos

  • videos

  • design

  • layout

  • logos

  • product names

  • brand elements

  • other website materials

You may not copy, reproduce, distribute, publish, modify, sell or use our content for commercial purposes without our prior written permission.

The Naavian name, logo and brand elements may not be used without our written consent.

  1. User Content, Reviews and Feedback

If you submit reviews, feedback, photos, comments or other content to us, you are responsible for ensuring that:

  • you have the right to share that content

  • the content does not violate the rights of others

  • the content is not unlawful, misleading or offensive

By submitting content to us, you allow Naavian to use it for purposes such as:

  • customer service

  • product improvement

  • marketing

  • social media

  • website content

  • business development

This only applies where permitted by law and where necessary consent has been obtained.

We may remove content that we consider unlawful, misleading, offensive, irrelevant or in violation of these terms.

  1. Third-Party Links and Services

The website may contain links to third-party websites, tools or services, including:

  • payment providers

  • social media platforms

  • analytics tools

  • marketing platforms

  • other external services

We are not responsible for the content, availability, terms or privacy practices of third-party websites or services.

When you use third-party services, their own terms and privacy policies may apply.

  1. Privacy and Cookies

We process personal data in accordance with our Privacy Policy.

The website also uses cookies and similar technologies.

More information about how we use personal data, cookies, analytics and marketing tools is available in our Privacy Policy and cookie settings where applicable.

  1. Availability and Technical Issues

We aim to keep the website secure and available, but we cannot guarantee that the website will always be uninterrupted, error-free or available at all times.

The website may be temporarily unavailable due to:

  • maintenance

  • updates

  • technical issues

  • circumstances outside our control

  1. Changes to the Website and These Terms

We may update the website, its content and these Website Terms of Use when necessary.

The latest version of these terms will always be available on www.naavian.no.

If we make material changes, we will provide notice where required by applicable law.

  1. Governing Law

These Website Terms of Use are governed by Norwegian law.

If a dispute arises, we encourage you to contact us first so we can try to find a solution.

  1. Contact Information

For questions about these Website Terms of Use, please contact:

Naavian / KEYZ Netthandel AS
Org. no.: 936 410 057
Email: support@naavian.no

Last updated: 09.08.2026